Privacy Policy

We receive and store user account information that is created by the school administration and provided to users before they begin using the App. The only information collected directly from the device is geolocation data (latitude and longitude), and only when you submit a location where your child needs to be picked up by the school bus and dropped off after school. Other pages in the App do not collect geolocation data.

You do not need to enter additional Personal Information to use the App. Your username and password are provided by your organization, and all App features are available without additional personal-data submission. If you do not yet have an account, please contact the school administration or your IT administrator to create one.

We do not knowingly collect Personal Information directly from children under the age of 18. The App does not contain fields through which children can add or submit Personal Information. Required student profile information is collected during account creation by the school administration in the presence of a parent or guardian.

If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Mobile Application or Services, please contact us and request that the information be deleted.

To make the Mobile Application and Services available to you, or to meet a legal obligation, we may need to use Personal Information entered during the account-creation process by the school administration in the presence of a parent or guardian.

Anonymous analytics information may also be collected while you use App features and navigate between pages. Information may be used to:

• Improve the user experience.
• Run and operate the Mobile Application’s core functions.
• Detect errors within the App so they can be investigated and resolved in future updates.

Processing of Personal Information depends on how you interact with the Mobile Application and Services, where you are located, and whether one or more of the following applies:

• You have given consent for one or more specific purposes.
• The information is necessary to perform an agreement with you or meet related pre-contractual obligations.
• Processing is necessary to comply with a legal obligation that applies to you.
• Processing relates to a task carried out in the public interest or in the exercise of official authority vested in us.
• Processing is necessary for legitimate interests pursued by us or by a third party.

Certain Personal Information cannot be deleted directly through the App because account information is created, added, and managed by the school administration.

This information is kept securely and is not shared with other parents or third-party organizations. It is used only to manage the school’s systems and individual user accounts.

To edit or delete your Personal Information, or to permanently delete your account, contact the school administration or contact us using the details at the end of this Policy.

We do not share personally identifiable information with unaffiliated third parties. Where third-party services support App functions, they are used only as described in this Policy.

We retain and use Personal Information for as long as your user account remains active and for the period necessary to enforce our agreements, resolve disputes, and comply with any longer retention period required or permitted by law.

We may use aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that identifies you personally. Personal Information is deleted when the retention period expires. After deletion, rights that require the information to remain available—including access, erasure, rectification, and data portability—cannot be exercised for that deleted information.

A location shared by a user helps the school administration understand where students are distributed within the city and plan suitable collection and drop-off routes between school and home.

We do not store a history of locations in our database. Only the most recently shared location is used.

Our Mobile Application and Services use third-party analytics tools—Firebase Analytics and Firebase Crashlytics—that collect standard App activity, usage, and diagnostic information.

This information is used to compile statistical reports about activity, such as how frequently users visit the Mobile Application and general usage trends. We use these reports to monitor performance, diagnose problems, and improve the Mobile Application and Services.

We do not use third-party analytics tools to collect personally identifiable information or associate statistical reports with an individual user.

We offer push notifications that you may voluntarily enable. To deliver notifications to the correct device, we use Firebase, which relies on a unique token for each device. This token does not contain personal information or direct identification. You may stop receiving push notifications at any time through your device settings.

The Mobile Application and Services may contain tutorials and educational videos, primarily from YouTube. These resources are reviewed and approved by the systems administrators before they are made available to parents in the App.

Information is stored on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information in our control and custody from unauthorized access, use, modification, and disclosure.

We may modify this Policy or its terms related to the Mobile Application and Services at our discretion. When we do, we will revise the updated date on this page and may post a notification in the Mobile Application, send an email, or provide notice using other contact information you have supplied.

Unless otherwise stated, an updated version of this Policy becomes effective when it is posted. Continued use of the Mobile Application and Services after the effective date of a revised Policy constitutes consent to those changes. We will not, without your consent, use Personal Information in a manner materially different from what was stated when the information was collected.

By accessing and using the Mobile Application and Services and submitting information, you acknowledge that you have read this Policy and agree to its terms and conditions. If you do not agree to this Policy, you are not authorized to access or use the Mobile Application and Services.