Koshish Mobile Application
Privacy policy
We respect your privacy and are committed to protecting it through our compliance with this privacy policy. This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) in the “Koshish” mobile application, and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
Collection of personal information
We receive and store all users account information and will be provided to the users in the company before using the App. The only information that we need to collect from the device is the Geolocation data (latitude and longitude) when you submit a location of where one of your children (student) need to be picked up by the school bus and dropped off after the School is finished - all other pages in the App does not collect Geolocation data.
You do not need to provide us with any Personal Information, your username and password will be provided by your organization, and all app features will be available to you without any restrictions; if you do not have an account yet please contact your HR or IT admin to setup a new account.
Privacy of children
We do not knowingly collect any Personal Information from children under the age of 18 - In the App in general there is no place or fields to add or submit any Personal Information, and all required profile information will be collected at the time of Account creation by the School administration in the presence of the Parents.
If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Mobile Application and Services, please contact us to request that we delete that child’s Personal Information from our Services.
Use and processing of collected information
In order to make the Mobile Application and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information that are filled during the Account creation process by the School administration and the presence of the Parents.
Some Analytics information will be collected anonymously while you are using the App functinalities and navigating the different pages.
Any of the information we collect from you may be used for the following purposes:
- Improve user experience
- Run and operate the Mobile Application core functions
- Detect any errors that may occur within the App which will be investigated and resolved in future App updates.
Processing your Personal Information depends on how you interact with the Mobile Application and Services, where you are located in the world and if one of the following applies:
- You have given your consent for one or more specific purposes.
- Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
- Processing is necessary for compliance with a legal obligation to which you are subject.
- Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us.
- Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Managing information
You are not able to delete certain Personal Information through the App. All information are created, added and managed by the school administration.
These information are kept safely and not shared with any other parents or any third party organization; they are used only for the purpose of managing the systems and user account separately.
If you would like to edit/delete your Personal Information or permanently delete your account, you can simply do so by contacting the school administration or by contacting us.
Disclosure of information
We will not be sharing any personally identifiable information with third parties and will not share any information with unaffiliated third parties.
Retention of information
We will retain and use your Personal Information for the period necessary as long as your user account remains active, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.
We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
Geolocation Information
The app does not collect your location continuously or without your knowledge - it is used only on the Map page where parents can share their home location manually.
The shared location by the user will be used by the school administration to know where the students are distributed in the city and how they can be collected and dropped off from and to their homes in the best way possible.
we don't collect the location history in our Database; only the last shared location will be used.
Data analytics
Our Mobile Application and Services use third-party analytics tools (Firebase Analytics and Crashlytics) that use information-gathering technologies to collect standard internet activity and usage information.
The information gathered is used to compile statistical reports on User activity such as how often Users visit our Mobile Application and Services, the app general usage trend, etc.
We use the information obtained from these analytics tools to monitor the performance and improve our Mobile Application and Services. We do not use third-party analytics tools to track or to collect any personally identifiable information of our Users and we will not associate any information gathered from the statistical reports with any individual User.
Push notifications
We offer push notifications to which you may voluntarily subscribe at any time. To make sure push notifications reach the correct devices, we use a third-party push notifications provider (Firebase) who relies on a unique token for each device but it does not share or hold any personal information or identification, at any time, you wish to stop receiving push notifications, simply adjust your device settings accordingly.
Links to other resources
The Mobile Application and Services contain tutorials and educational videos from YouTube mainly - these videos are checked and approved by the systems administrators before they become available to Parents on their App.
Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody.
Changes and amendments
We reserve the right to modify this Policy or its terms related to the Mobile Application and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page, post a notification in the Mobile Application, send you an email to notify you. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Mobile Application and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Mobile Application and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Mobile Application and Services.
Contacting us
If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:
info@isystems.tech
We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.
This document was last updated on September 14, 2024