JaamDriver Mobile Application

Privacy policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy. This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) in the “JaamDriver” mobile application, and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

Collection of personal information

We receive and store all users account information and will be provided to the users in the company before using the App. The only information that we need to collect from the device is the Geolocation data (latitude and longitude) when an order is being delivered and the navigation page is opened - all other pages in the App does not collect Geolocation data.

You do not need to provide us with any Personal Information, your username and password will be provided by your organization, and all app features will be available to you without any restrictions; if you do not have an account yet please contact your HR or IT admin to setup a new account.

Privacy of children

We do not collect any Personal Information from children under the age of 18. If you are under the age of 18, you won't be asked to submit any Personal Information through the Mobile Application. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Mobile Application and Services, please contact us to request that we delete that child’s Personal Information from our Services.

Use and processing of collected information

In order to make the Mobile Application and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

Processing of Personal Information depends on how you interact with the Mobile Application and Services , and if one of the following applies: (i) you have given your consent for one or more specific purposes; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Managing information

For now there are no Personal Information that can or need to be deleted since all accounts will be created by the organization Admin and will be provided to the users. The Personal Information that can be deleted may change as the Mobile Application and Services change. When you quit or leave the JaamWater prganization your account will stop working immediately and your personal Information will be deleted permanently after the data retension period that is allowed by law, if you have any doubt or questions regarding your account deletion please contact us.

Disclosure of information

We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.

Retention of information

We will retain and use your Account Information for the period necessary as long as your user account remains active, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Geolocation Information

The user location is used to track and show your location on the Map and show you the navigation directions to the delivery destination.

We don't collect your currect location or location history in our Database; all data is managed locally on the mobile application itself.

Data analytics

Our Mobile Application and Services use third-party analytics tools (Firebase Analytics and Crashlytics) that use information-gathering technologies to collect standard internet activity and usage information. The information gathered is used to compile statistical reports on User activity such as how often Users visit our Mobile Application and Services, the app general usage trend, etc. We use the information obtained from these analytics tools to monitor the performance and improve our Mobile Application and Services. We do not use third-party analytics tools to track or to collect any personally identifiable information of our Users and we will not associate any information gathered from the statistical reports with any individual User.

Push notifications

We offer push notifications to which you may voluntarily subscribe at any time. To make sure push notifications reach the correct devices, we use a third-party push notifications provider (Firebase) who relies on a unique token for each device but it does not share or hold any personal information or identification, at any time, you wish to stop receiving push notifications, simply adjust your device settings accordingly.

Links to other resources

The Mobile Application and Services does not contain any links to other resources that are not owned or controlled by us.

Information security

We secure information of your account username and password in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Mobile Application and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page, post a notification in the Mobile Application, send you an email to notify you. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Mobile Application and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Mobile Application and Services and entering your login information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Mobile Application and Services.

Contacting us

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:

info@isystems.tech

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.

This document was last updated on June 10, 2024